Will the driver wait for me at the airport?

Yes. For arrival transfers the driver waits in the arrivals area with a sign showing your name. We track your flight in real time — if the plane is delayed, the driver waits at no extra charge. For departure transfers, we agree pickup time based on your flight.

Is the price per vehicle or per person?

The price is always per vehicle, never per person. You can fit up to 3 passengers in the E250 sedan, up to 7 in the V Class minivan, or up to 15 in the Sprinter minibus, with normal luggage included. For unusual luggage (instruments, sports gear, golf bags) please let us know to confirm capacity.

Can I ask for stops along the way?

Yes. Quick stops (restrooms, coffee) are free. For longer touristic stops (e.g. passing by Sintra on the way to Cascais), we will adjust the quote — just let us know in your request.

What payment methods do you accept?

We accept bank transfer, credit/debit card (Visa, MasterCard) and cash to the driver. For international or business bookings we issue an invoice with VAT and payment can be made in advance.

Can I cancel or change my booking?

Yes. Time or location changes up to 24 hours before are free. Cancellations more than 48 hours in advance are fully refunded; less than 48 hours may retain part of the deposit. No-shows imply full charge.

Is the vehicle just for my group?

Always. We never do shared (shuttle) transfers. Vehicle, driver and time are exclusive to your booking from start to end of service.

Transfers > Transfer within Lisbon

Private transfer within Lisbon city — between hotels, restaurants, event venues, cruise terminals, train stations or any point in the city.

A practical solution for groups with luggage, families with children, or corporate clients with a tight schedule who prefer to avoid traffic and the unpredictable costs of taxi/Uber. Your driver arrives on time in a Mercedes vehicle with climate control and free WI-FI.

We also offer chauffeur-style service by the hour or by the day, with the driver waiting between stops.

How our tours with driver work

Our fleet consists of Mercedes vehicles - Sedan up to 3 seats, Minivan up to 6 seats and Minibus up to 15 seats - driven by experienced drivers, always prioritising the comfort and safety of our passengers.