Are tours private or shared?

All our tours are private — the vehicle is exclusive to your party. We never combine clients from different bookings in the same vehicle. This means you can adjust pace, stops and itinerary to your group's preferences.

Is everything included in the price?

The per-vehicle price includes driver, fuel, tolls, parking and VAT. Entrance fees to monuments, museums and meals are optional and at the passengers' own expense. The driver can help purchase tickets and recommend restaurants along the tour.

Does the driver also act as a guide?

The driver can comment on places and provide historical context in Portuguese, English, Spanish and French, based on local knowledge. For tours with a certified national guide (with in-depth explanations inside monuments), we can hire one separately — please mention this when requesting a quote.

Can I customise the tour or ask for extra stops?

Yes. Every tour can be adjusted: start/finish times, additional stops, reorder of places, extending to a full day, etc. Tell us your preferences in the quote request and we will adapt the itinerary and the price.

Does the vehicle have air conditioning and WI-FI?

Yes, all Mercedes vehicles in our fleet have air conditioning and free WI-FI. They also carry complimentary water bottles and can include child seats (baby, child or booster) at no extra cost.

How is the booking confirmed?

After your quote request, we send a detailed proposal by email. If you accept, the booking is confirmed with a deposit by bank transfer or card. On the day of the tour, the driver meets you at the agreed time and pickup location (hotel, airport, etc.).